At CARDSG.COM, we are committed to delivering your favourite card games, learning tools, and accessories safely and efficiently, both locally and internationally.
1. Domestic shipping (within Nigeria)
1. Domestic shipping (within Nigeria)
- Orders are processed within 1–3 business days.
- Delivery typically takes 2–7 business days, depending on your location. Shipping fees are calculated at checkout based on weight and destination.
2. International shipping policy
We are pleased to offer international shipping to many countries worldwide. Please note the following:
International shipping charges
Additional shipping fees will apply to orders shipped outside of our domestic region. These charges vary based on destination, weight, and shipping method selected at checkout.
We are pleased to offer international shipping to many countries worldwide. Please note the following:
International shipping charges
Additional shipping fees will apply to orders shipped outside of our domestic region. These charges vary based on destination, weight, and shipping method selected at checkout.
Customs, duties, and taxes
Your order may be subject to import duties and taxes, which are imposed once a shipment reaches your country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
Your order may be subject to import duties and taxes, which are imposed once a shipment reaches your country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
Delivery time
International shipments may take longer to arrive, depending on your location and local customs processing times. The Estimated delivery time will be provided at checkout, but please allow extra time during peak seasons or unforeseen delays.
International shipments may take longer to arrive, depending on your location and local customs processing times. The Estimated delivery time will be provided at checkout, but please allow extra time during peak seasons or unforeseen delays.
Return and refund policy:
We want you to be happy with your purchase. If something isn’t right, we’re here to help.
We want you to be happy with your purchase. If something isn’t right, we’re here to help.
1. Return eligibility
- Items must be returned within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Opened card packs, flash cards, and custom activity sets may not be eligible for return due to hygiene and content protection.
2. Return process
- To initiate a return, please contact our support team with your order number and reason for return.
- Once approved, you will be given return instructions.
3. Return shipping
- Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
- We recommend using a trackable shipping service for returns.
4. Refunds
- After we receive and inspect your return, we will notify you of the approval status.
- Approved refunds will be processed to your original payment method within 7–10 business days.
5. Exchanges
- Exchanges are only allowed if you received a damaged or wrong item.
- Notify us within 48 hours of delivery to arrange an exchange.
Need help?
For any questions related to shipping or returns, please contact us: Email: support@cardsg.com
For any questions related to shipping or returns, please contact us: Email: support@cardsg.com